1. About This Privacy Policy

This Privacy Policy explains how Belmedica Ltd collects, uses, stores and protects personal information when you interact with our website and services.

Belmedica operates as a professional distributor serving qualified healthcare, aesthetic and wellness professionals in the UK. We collect information necessary to provide our services, manage professional accounts, respond to enquiries and maintain appropriate compliance records.

2. Information We May Collect

Depending on how you use our website, we may collect:

• Name and professional title
• Business or clinic name
• Professional registration details
• Contact details, including email address and telephone number
• Business address
• Account login information
• Information submitted through contact or account application forms
• Orders and transaction information
• Communications and enquiries
• Website usage and technical information
• Marketing preferences

3. How We Use Your Information

We may use your information to:

• Process and manage professional account applications
• Verify professional eligibility
• Provide access to approved professional resources
• Process and fulfil orders
• Respond to enquiries and support requests
• Provide product and training information
• Maintain accurate business and compliance records
• Improve our website and services
• Send relevant professional updates where permitted
• Meet legal and regulatory obligations

4. Professional Account Verification

Because Belmedica supplies products to qualified professionals, professional account applications may be manually reviewed.

We may verify information such as professional registration numbers, business details and other information necessary to establish eligibility for an account.

5. Sharing Your Information

We do not sell personal information.

Where necessary, information may be shared with trusted service providers who support website hosting, payment processing, delivery, IT, communications and other business operations.

We may also disclose information where required by law or where necessary to protect our legal rights and obligations.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, regulatory, accounting and compliance requirements.

8. Your Rights

Depending on the circumstances, you may have rights relating to your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion where applicable
• Object to certain processing
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request a copy of your information

9. Contact Us

If you have questions about this Privacy Policy or how Belmedica handles personal information, please contact us through our Contact page.

Last updated: August 2026